We ship you
more butterflies than ordered to compensate for
potential butterfly casualties. In most cases, our
customers release more butterflies than they order! If
there is a chance that you will be releasing the
butterflies in inclement weather, or if your release-day
temperature will be below 70 degrees, we cannot
guarantee a successful release. The release MUST be made
during daylight hours and MUST be outdoors. If you do
happen to receive deceased butterflies, we require that
you return them in a box US mail and you will be
refunded in full.
